AOL's billing jinx
How bad can it get
LAWSUIT: still deceptive
Even
Iowa...
The great prediction
The agreement
17 states
Wired on regulators
AOL
breaks law?
They keep taking money
AOL untrustworthy
Robert Seidman reviews billing
AOL overbilling: more analysis
AOL suspends service
AOL ignores cancellation
The great billing scam
Everyone's complaining
How bad can it get?
Historically bad: AOL customer support
Pushy sales people
The FTC investigation:
C|Net blows the whistle
Nando Net chimes in
USA Today skeptical of Case
Damage control:
Steve Case spins investigation
Feds investigate AOL
Newsday exposes AOL's legal quagmire